Thursday, December 8, 2016

New 2010 Lexus GX 460 Got “Unsafe” Rating by Consumer Reports

September 14, 2014 by · 6 Comments 

Just several months ago, Toyota Motors Corp. had a recall of millions of their SUVs of various models due to a sticking gas pedal problem. This was followed by the incident of a runaway Toyota Prius who sped out of control because of the same gas pedal problem.

Toyota has not gained back its reputation after these incidents when its new Lexus GX 460 got another negative feedback this time from Consumer Reports.

Accordingly, Consumer Reports magazine rated the new 2010 Lexus GX 460 “Don’t Buy, Safety Risk” referring to the possibility of rollover accidents during sharp turns.

After such ratings from Consumer Reports, Toyota immediately ordered a temporary ‘stop sale’ of these new Lexus GX 460 2010 SUV cars to conduct further investigations regarding this problem. According to the sales statistics, Toyota had about 6,000 Lexus GX 460’s that was sold since the car went on sale December of last year.

“We are taking the situation with the Lexus GX 460 very seriously and are determined to identify and correct the issue Consumer Reports identified,” Mark Templin, Lexus vice president and general manager, said in a statement.

I think Toyota needs to make extra efforts to test their vehicles before selling it to public. They cannot afford another problem that would contribute to their current bad reputation which would lead to a further decline in sales.

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Comments

6 Responses to “New 2010 Lexus GX 460 Got “Unsafe” Rating by Consumer Reports”
  1. Jon S says:

    While certainly I agree that any automotive company should focus on customer safety first, your article seems to lack objectivity and research. If you have been following the news, the recent runaway Prius incidents were both concluded to be driver error after police and federal investigations. Sure, Toyota could have reacted faster to reports of unintended acceleration, but the problem is incredibly rare (don’t be fooled by the surge in recent NHTSA complaints; a driver accidentally hitting the wrong pedal could be classified as ‘unintended acceleration’).

    Nevertheless, when Toyota did respond, they voluntarily suspended sales and stopped production lines for weeks (something the Big Three has only done because of poor sales). And the sheer number of Toyotas on the road today is a testament that the company DOES perform extensive testing and strive for quality. I read somewhere that 80% of Toyotas built in the last 20 years are still on the road today.

    Additionally, Consumer Reports may or may not always be a reliable source. Their reports of the Suzuki Samurai’s tendancy to rollover destroyed that vehicle’s sales, even after it was proven externally that the car was almost impossible to roll under normal conditions and CR had essentially fabricated the poor test results. Consumer Reports is a great resource, but a quick look into their history shows that they have been guilty of sensationalist reporting.

    Of course Toyota could have responded better to the situation, and they should always strive to improve quality/safety. It’s just a shame that the media can paint such a negative picture of them when the facts show the problem may not be as bad as it seems. And it’s not the first time a company has been victim to excessive negative media for a bad sounding but rare (or even nonexistant) problem. Remember Firestone? Or the Audi 5000?

  2. Steve says:

    Are you kidding Jon S, dozens of people died and more injured because they tried to hide the problem. When people were going to get service done they would fix the problem and make it appear that they were getting extra service at no charge.

    They are liers and deserve everything thats coming to them. Once people start getting hurt or killed it’s time to swallow your pride and do something about it. They have a responsibility to there costomers, and they fucked up.

  3. Jon S says:

    Steve, I agree with you. They should have acted sooner. And any problem like this definitely needs to be addressed.

    But my point in my comment above was that this article does not take into account what they have done and continue to do, nor does it offer any suggestion as to the significance (or insignificance) of this recent Consumer Reports report.

    Maybe you should read the entire comment and try to understand before so rudely responding.

  4. Chaly A says:

    Jon, first get your head out of Toyota’s butt, they screwed up, fix the problem and move on. Its plain to see that the quality is not there anymore. And let me say this, DON’T EVER believe what consumers report says, do your own homework, they are on the the take just like everybody else. Ive been in the car business myself and let me tell you this, contrary to popular belief, not all car dealerships and salespeople are thieves! Do your homework and you won’t get burned. Let’s face the music Toyota is in trouble. Let them fix the problem and then we will see whats what.

  5. JW says:

    STEVE AND CHALY = 2 YO-YO’S, YOU 2 HAVE NO IDEA WHAT YOUR TALKIN ABOUT, ONE PROBABLY DRIVES CHEVY COBALT AND THE OTHER DRIVES A KIA! TOYOTA’S STILL #1, JUST LIVE WITH IT, GET A LIFE! TOYOTA IS SUFFERING BECAUSE OF SOME DUMMIE THAT DOESN’T KNOW HOW TO DRIVE AND INSTEAD OF TAKING RESPONSIBLITY THEY BLAME TOYOTA FOR THERE OWN MISTAKE!!! STEVE AND CHALY ARE ONLY TALKING SHIT BECAUSE JON ACTUALLY MAKES SENSE!

  6. Chaly A says:

    First off, JW, people died. You want to tell there families the reason that they are dead is because they didn’t know how to drive? Yes, i do agree that in some cases there is driver error, but when you have multiple case of the same EXACT thing going wrong it doesn’t take a rocket scientist to realize “something in the milk aint clean”. Taking responsibility is what Toyota did not do at first, which is why people are upset. They are acknowledging that now which is too late for those who lost there lives. Oh, and by the way I have owed a Lexus, Honda,and Mitsubishi along with a Chevy,Caddi(same thing) and ford. And let me say this, nobody makes a better car than the Japanese, even with the Toyota screw-up, so grow up and shut up because your talking out your butt!

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